When young Anna inherits a dilapidated once-grand hotel from her Great Aunt Mathilde, she's determined to restore it to its former glory. But this is no ordinary hotel - all of her staff and guests are animals! Anna soon rises to the challenge. Whether it's a flamingo, a penguin or a hippo knocking at the door, Anna is ready to welcome them all - with the help of her trusty sidekicks T Bear the doorman, Squeak the friendly mouse, and Lemmy the lemur receptionist ... As she soon finds out though, running an animal hotel is no easy task.